Voice automation & OTP

Voice automation and telecom APIs for processes that must be delivered.

For businesses that want to use phone calls for verification, notifications, automated call flows, AI handling, provider failover and reliable reporting.

Voice automation

Automate phone-based processes without losing control.

A voice platform is not a regular PBX. It combines APIs, call routing, retries, provider selection, reporting, fraud protection and monitoring to execute calls reliably.

OTP

Voice OTP

Deliver verification codes through phone calls, with control over retries and delivery status.

  • OTP delivery by phone call
  • Retry and timeout logic
  • Delivery status per attempt
  • Provider failover
  • Rate limiting
  • Fraud and abuse controls
API

Telecom APIs

Control telephony from your own application, CRM, portal or backend.

  • API integrations
  • Webhook handling
  • Call logs and CDR
  • Destination-based routing
  • Provider selection
  • Status and delivery tracking
AI

AI voice agents

Practical AI call flows for clear tasks, not a magic solution for everything.

  • Phone receptionist
  • FAQ handling
  • Appointment requests
  • Lead qualification
  • Handover to a human agent
  • Call summaries
OPS

Monitoring & operations

Keep visibility over deliveries, providers, failures, call flows and volumes.

  • Zabbix monitoring
  • Delivery tracking
  • Failure analysis
  • Alerts
  • Dashboards
  • Operational reports
Details

Voice automation requires telecom discipline.

Reliable voice delivery depends on routing, provider quality, retries, limits, fraud protection, CDRs and monitoring. Dativo designs it as an operational system, not a loose call script.

Voice OTP is more than just placing a call

A professional Voice OTP system must handle retries, provider outages, rate limits, abuse prevention, reporting and integration with your own application.

  • OTP delivery through phone calls
  • Retry and timeout handling
  • Failover between providers
  • Delivery reporting per attempt
  • Protection against abuse

AI voice should stay practical

AI voice agents work best for clear processes: simple intake, frequently asked questions, appointment requests or first-level filtering before a human takes over.

  • After-hours answering
  • Simple appointment flows
  • Frequently asked questions
  • Lead qualification
  • Human handover when needed
Book a technical intake

Need Voice OTP or voice automation?

Contact Dativo to scope the call flow, integration and delivery requirements.

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