For businesses that depend on telephony: from Cloud PBX and SIP trunks to Asterisk platforms, OpenSIPS/Kamailio routing, FreeSWITCH, call recording, monitoring and high-volume contact centers.
A reliable VoIP environment needs more than extensions and trunks. Routing, NAT, firewalls, codecs, media, failover, recording, reporting, providers and monitoring all need to work together.
Telephony solutions for businesses, remote teams and support or sales teams.
Design and troubleshooting of SIP routing, provider interconnects and failover.
Installation, migration, operations and troubleshooting for common PBX platforms.
Analysis of RTP, codecs, media paths and call quality.
Architecture and customization for inbound, outbound and blended contact centers.
In VoIP, routing, media, codecs, NAT, firewalls, trunks, recording, monitoring and database design together determine stability. Dativo looks at the full chain, not only the PBX.
A large contact center is not built by simply adding more extensions. CPS, trunks, media, recording, database load, storage, network and monitoring must be planned from the start.
Concurrent calls depend on codecs, media routing, recording, provider limits, CPS, database performance and network design. We define the scope first, then capacity.
Contact Dativo for technical scoping of your telephony environment.